Privacy policy

Last updated: November 2026

What we collect

This website does not have accounts or a database. When you place an order, the name, mobile number, pincode and address you type are put into a WhatsApp message that you choose to send us. We receive them only if you send that message.

What your browser stores

Your cart is saved in your own browser so it is still there when you come back. It is not sent to us.

How we use your details

Only to confirm, pack and deliver your order, and to share tracking with you. We do not sell or share your details, except with the courier who delivers your parcel.

Analytics

We use privacy-friendly visitor counts that do not use cookies or identify you.

Contact

To ask about or delete your details, WhatsApp +919424750481 or email hello@craftynupur.com.

Planning a wedding, griha pravesh or Diwali?

Send us the date, colours and how many pieces you need. We reply on WhatsApp with ideas and a price, usually the same day.